Privacy policy

Learn about The Trucco Design Commitment  to Your Privacy

At Trucco Design, we are committed to protecting your privacy and providing you with the most powerful and secure online experience. You can travel through most of this web site (this “Site”) without giving us any information about yourself. But sometimes we do collect information to provide services and/or information that you request, and this statement of privacy (this “Privacy Policy”) explains data collection and use practices of Trucco Design in those situations.

Please read this Privacy Policy. This Privacy Policy applies to your use of this website and all of its features and web pages (collectively, the “Site”) and it describes how Truccodesign.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We provide this Site subject to this Privacy Notice. By accessing and using the Site, you accept and agree to this Privacy Notice. If you do not agree to this Privacy Notice, please do not use the Site.

 

Collecting Personal Information

Trucco Design is committed to protecting your privacy. So you should be aware that we may collect information about you through your use of our Site. Some of the information we collect may personally identify you. For example: when you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify.

 

Last updated: March 2021

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify.

Customer support information

• Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number
• Purpose of collection: to provide customer support
• Source of collection: collected from you
• Disclosure for a business purpose:shared with our processor Shopify

 

Sharing Personal Information

We will not disclose your personal information outside of Trucco Design except in limited circumstances with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

To review information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

Using Personal Information

When you provide personal information to us, we will not share that information with third parties without your permission, other than in circumstances referred to above.

We may send out important notices informing you of changes to our policies, notices related to a product or service, or other information that is essential to the use of our Site, services, and products.

We do use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

We may use your information for the following purposes:

• To proceed with your registration and to make the Site easier for you to use by not requiring you to enter your information more than once;
• To deliver services or products that you request, or purchase;
• To help you quickly find products, services, or information;
• To notify you of product announcements, special offers, updated information, and new services via email, phone, chat or other means;
• To respond to inquiries or to communicate with you, such as through welcome messages, newsletters, or direct marketing;
• To facilitate participation in our online communities;
• To perform market research or to conduct surveys unless you have requested that we not contact you for this purpose;
• To personalize the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To send periodic emails, calls, or chats regarding your order or other products and services;
• To enhance our marketing and to improve our Site, services, and products;
• To consider you for employment, if you have provided information for such purpose; or
• To comply with legal requirements and to prevent activities that may violate our policies.

By using the Site, you consent to our collection of your information.

 

Retaining Information

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

We are committed to protecting the security of your personal information and we honor your choices for its intended use. We have implemented the appropriate safeguards to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We make good faith efforts to provide the security measures necessary to keep the integrity and confidentiality of your information safe. However, no system can be completely secure and we do not guarantee that our security measures are impenetrable.

Note to California Residents:

California Civil Code Section 1798.83 allows California residents to request information regarding disclosure of personal information to third parties for the third parties’ direct marketing purposes. To make a request, please contact support@truccodesign.com We do not sell personal information.

 

Cookies

A cookie is placed on your machine (if you accept cookies) or is read if you have visited our Site previously. All of this is done in accordance with applicable laws. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Google Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) While using the Site, we do not use this technology to access your personally identifiable information on the Site; it is a tool we use to compile aggregated statistics about Site usage. We may share aggregated Site statistics with our business partners but do not allow other companies to place clear gifs on the Site.

To ensure we are creating and publishing relevant content, we may use information collected from cookies and other mechanisms. We may use this information in aggregated form and use site-visitation statistics to improve our sites. If you choose to not have your browser accept cookies from our Site, you will be able to view the text on the screens, however, you will not experience a personalized visit or to subscribe to the service offerings on our Site.

This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors on our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site – for example, using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Genesys website. Of course, any data collected will be used in accordance with our own Privacy Notice and Google’s Privacy Notice.

Information collected via cookies may be transferred outside of the USA (Google Analytics, for example). Google Analytics uses cookies to help us analyze how our websites are used, including the number of visitors, the websites from which visitors have navigated to our websites, and the pages on our websites to which visitors navigate. This information is used by us to improve our websites.  For information on Google’s Restricted Data Processing go to https://privacy.google.com/businesses/rdp/.

We use a number of different cookies, including required, functional, performance, advertising, and social media content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

Modifications to the Privacy Policy

Trucco Design may update and make changes to the Privacy Notice at any time in order to reflect for example, changes to our practices or for other operational, legal, or regulatory reasons.

When we do so, we will also revise the date at the bottom of the first page of the Privacy Notice. When we make material changes to the Privacy Notice, we will notify you by placing a prominent notice on the Site.

Contact

If you have any questions about the Privacy Notice, please contact us at: info@truccodesign.com.

Last updated: March 2021

 

Trucco Design

63 Bovet Road, 222, San Mateo CA 94402, United States